Expert Built

Terms of Service

Last updated: July 29, 2026

These Terms of Service (“Terms”) govern your access to and use of the website at expertbuilt.com and any related services (the “Service”) operated by Robin & Jesper LTD, a private limited company organized under the laws of the Republic of Cyprus, registered under company number HE 396002, with registered office at Evagora Pallikaridi 38, 8010 Paphos, Cyprus, and VAT identification number CY 10396002I (“Robin & Jesper,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least eighteen (18) years of age and legally able to enter into a contract to use the Service. By using the Service you represent that you meet these requirements.

2. Description of the Service

The Service allows you to answer a short set of questions and receive a free preview of a business website generated for you. The preview is illustrative and is intended to help you evaluate whether to purchase hosting and related services from our affiliate partner Bluehost, LLC (“Bluehost”).

We do not sell hosting, domain registration, or any other paid service directly. Any purchase you make is a contract between you and Bluehost. All billing, payment, customer support, domain ownership, hosting, refunds, and service-level matters related to the purchased product are handled by Bluehost under its own terms. Bluehost's 30-day money-back policy is Bluehost's policy, not ours, and is subject to change by Bluehost at any time.

3. Affiliate Relationship

We participate in the Bluehost affiliate program. When you follow an affiliate link from the Service and sign up for a Bluehost product, we may receive a commission. This does not increase the price you pay. A standalone disclosure is available on our Affiliate Disclosure page.

4. Account Registration

The Service currently does not require account registration. If we introduce account features in the future, separate terms may apply.

5. User Content

You are responsible for any information you submit to the Service, including your business name, descriptions, and contact details (“User Content”). You represent and warrant that:

  • You have the right to submit the User Content;
  • The User Content is accurate and not misleading;
  • The User Content does not infringe the rights of any third party;
  • The User Content does not violate any applicable law or regulation.

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, and display the User Content for the purpose of operating, improving, and marketing the Service.

6. Generated Output

Website previews are produced using Anthropic's Claude API (large language model provided by Anthropic PBC). Output may contain errors, inaccuracies, or content that you consider unsuitable. You are solely responsible for reviewing, editing, and verifying output before any commercial use. We make no representation that generated output is unique, original, fit for any particular purpose, or free from third-party rights. Images included in generated output are provided via Pexels under the Pexels license. You are responsible for verifying the licensing of any content before commercial use.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these Terms;
  • Impersonate any person or entity or misrepresent your affiliation;
  • Interfere with or disrupt the Service, its servers, or networks;
  • Probe, scan, or test the vulnerability of the Service;
  • Scrape, harvest, or collect information from the Service by automated means without our written permission;
  • Upload or transmit malicious code;
  • Infringe the intellectual property or privacy rights of any person;
  • Engage in prompt-injection or similar techniques designed to elicit content that violates these Terms.

7.1 Prohibited business categories

We will not produce a website brief for a business in any of the categories below, and you agree not to submit one. Every description is screened before anything is generated; a description that falls into one of these categories is refused, and nothing is generated. The list mirrors the acceptable use requirements of our payment provider, and the current version is always the one on our Acceptable Use Policy page.

  • Child sexual abuse material and sexualisation of minors. Any material or service that sexualises a minor, presents a minor in an adult or intimate context, or facilitates access to or contact with minors for such purposes. This includes child sexual abuse material in any form, real or synthetic, and dating, companionship or adult-content services involving anyone under 18. This is refused outright and is never a judgement call.
  • Impersonation of a third party or their brand. Presenting a business as another company's official website, support desk, help centre, account or billing channel, or as an authorised representative without authorisation. This includes fake technical-support and account-verification pages, and passing off another party's brand, name or identity as your own. Servicing, reselling or teaching a product you are open about not owning is a separate matter and is judged on its own terms.
  • Hate, extremism and terrorism. Content or organisations promoting hatred, harassment or violence against people on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability or age; terrorist and violent-extremist groups, their propaganda, merchandise or fundraising; and paramilitary or militia recruitment.
  • Self-harm, suicide and eating disorders. Content that encourages, instructs in, or glorifies suicide, self-injury or disordered eating, including pro-anorexia communities. Mental-health clinicians, eating-disorder treatment services, crisis lines and prevention charities are not included and are welcome.
  • Human trafficking and exploitation. Human trafficking, forced labour, prostitution and pimping, brothels, mail-order-bride and coercive-marriage services, and any trade in human beings, organs or remains.
  • Graphic violence and shock content. Real depictions of death, serious injury, torture or cruelty presented as entertainment, including gore and shock sites.
  • Forged documents and false identity. Fake or novelty passports, identity cards, driving licences, diplomas, degrees, professional certificates, references, payslips, bank statements and medical or vaccination records, and services that alter or falsify identity documents.
  • Hacking services and malicious software. Hacking for hire, DDoS and botnet services, malware, ransomware, exploit and phishing kits, credential stuffing, carding and trade in stolen card or account data. Legitimate security consultancies and penetration testers working under contract are not included.
  • Personal data brokerage and doxxing. Selling, compiling or reselling personal data, people-search and background-check services, scraped contact or email databases, and publishing private information about individuals.
  • Stolen and illicitly obtained goods. Resale of stolen property, and goods obtained through theft or fraud.
  • Money laundering and tax evasion. Laundering services, shell or nominee company formation for concealment, sanctions evasion, and advice on hiding income or assets from tax authorities. An accountant or bookkeeper doing ordinary tax work is not included.
  • Animal cruelty and protected wildlife. Animal fighting, cruelty content, puppy and kitten mills, and trade in endangered species or protected wildlife products including ivory, rhino horn and shark fin. Vets, groomers, kennels, breeders operating lawfully and animal charities are not included.
  • Tobacco, vaping and nicotine. Cigarettes, cigars, rolling tobacco, e-cigarettes, vapes, e-liquids, nicotine pouches, snus and shisha or hookah tobacco, whether retail or wholesale.
  • Fake reviews and manufactured credibility. Selling, writing or brokering reviews, ratings, testimonials or endorsements that are not genuine, and services that remove or suppress genuine negative reviews.
  • Ticket resale and purchasing bots. Secondary ticket resale, touting and scalping, and bots that acquire tickets, sneakers or other limited inventory. A venue or promoter selling admission to its own events is not included.
  • Gambling and games of chance. Casinos, betting and sportsbooks, poker, slots, roulette, lotteries, raffles, auctions, sweepstakes, prize competitions and paid entries, odds making or sports forecasting for prizes, and fantasy sports leagues.
  • Adult and age-restricted content, and dating. Pornography and sexually oriented material, escort and companionship services, adult webcam sites, and dating services or apps.
  • Regulated financial services and payments. Banking, lending, insurance, money transfer, payment facilitation and merchant-of-record services, and exchanges, dealers or trading platforms for financial instruments, currencies or cryptocurrencies.
  • Investment advice and business opportunities. Trading signals and strategies, stock or crypto tips, forex education, get-rich-quick schemes, and any business or investment opportunity promising financial returns.
  • Credit services and identity protection. Credit advice and consulting, credit or mortgage counselling, credit repair, credit protection, identity-theft protection, and age-verification services.
  • Virtual currency and stored value. Store credit, gift cards, vouchers, prepaid balances, and resale of in-game or platform currency.
  • Pyramid schemes, MLM and network marketing. Multi-level and network marketing, referral-earnings and matrix or gifting schemes, and any model where income comes from recruiting others.
  • Mass marketing and engagement services. Telemarketing, bulk SMS or messaging-app marketing, automated social media marketing or services that grow followers, likes or engagement, paid job boards and listing services, and lead reselling. An ordinary marketing or design agency serving local clients is not included.
  • Political and social campaigning. Election campaigns, party or candidate sites, lobbying and issue-advocacy campaigning.
  • Pseudo-science. Clairvoyance and psychic readings, horoscopes, astrology, zodiac and star-sign content, birth-chart readings, tarot, fortune telling, numerology, mediums and spirit contact, and energy or crystal healing.
  • Medical advice, weight loss and muscle building. Diagnosis or treatment advice, prescription and pharmacy services, supplements, and weight-loss, diet or muscle-building programmes. A licensed clinic, dentist, physiotherapist or ordinary gym is not included.
  • Travel services and timeshares. Flight, hotel and package booking or reselling, reservation services, tour operators, travel clubs, and timeshare sales or exit services.
  • Technical support and device performance software. Any software or service marketed to repair, maintain, or improve the performance or security of an electronic device. This includes device cleaners and optimisers, registry cleaners, driver updaters, battery and speed boosters, antivirus and security suites, remote IT support and help desks, and phone or computer repair services.
  • VPN and proxy services. Virtual private networks, proxy servers, and anonymising or geo-unblocking services.
  • Unauthorised access to data or devices. Spyware and stalkerware, keyloggers, phone or device unlocking, account or password cracking, and credential harvesting.
  • Infringing and unlicensed content. Illicit streaming and IPTV, stream rippers and downloaders, content copying, pirated media or software, and resale of goods without authorisation from the rights holder.
  • Unauthorised software resale. Reselling Microsoft, Adobe or any other vendor's licences or keys without that vendor's authorisation.
  • Marketplaces for third-party sellers. Platforms whose purpose is to let other businesses or individuals list products and take payment. A shop selling its own products is not included.
  • Exam preparation, academic fraud and unauthorised certification. Exam preparation and test-prep products, question banks, certification bootcamps and pass-guarantee offers; essay and paper mills, coursework ghostwriting, exam-taking or proxy-attendance services; and selling certifications or courses the business does not own or have resale rights to. An individual tutor or a school teaching their own lessons in a subject is not included.
  • Synthetic media and use of a person's likeness. Deepfakes, face swaps, generated or stylised human faces, voice cloning and impersonation, any generation using a person's likeness without their consent, and automated decision-making or categorisation of people.
  • CAPTCHA solving and bot-detection bypass. Services that solve CAPTCHAs or defeat anti-bot and rate-limiting protections.
  • Government services. Embassies and consulates, and visa, permit or official-document processing presented as an official channel.
  • Weapons. Firearms, ammunition, explosives, knives sold as weapons, and weapon parts or accessories.
  • Illegal drugs. Controlled substances, drug paraphernalia and legal highs.
  • Counterfeit goods. Replica or knock-off branded goods and any deliberately imitated product.

We may refuse or withdraw the Service for any submission we reasonably believe falls into one of these categories, with or without notice.

8. Intellectual Property

The Service, including its design, code, text, graphics, and trademarks, is owned by Robin & Jesper LTD or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose.

You retain ownership of your User Content and of any generated output based on your User Content, subject to the license you grant us under Section 5 and subject to any rights of third-party model providers or content sources.

9. Third-Party Services and Links

The Service may contain links to third-party websites or services, including Bluehost. Those third parties are not controlled by us, and we are not responsible for their content, policies, or practices. Your use of third-party services is at your own risk and subject to the terms of those services.

10. Disclaimers

The Service is provided “as is” and “as available,” without warranty of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free from harmful components, or that the results of using the Service will meet your requirements.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Robin & Jesper LTD, its directors, officers, employees, affiliates, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed one hundred United States dollars (USD $100). Because we do not charge you to use the Service, this limitation reflects the allocation of risk between us. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions the above limitations apply only to the extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Robin & Jesper LTD and its directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any right of a third party.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will survive.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Cyprus, without regard to its conflict-of-laws principles. For disputes not subject to arbitration under Section 20, any claim arising out of or related to these Terms or the Service shall be brought exclusively before the competent courts of Paphos, Cyprus, and you consent to the personal jurisdiction and venue of those courts. Nothing in this Section limits any mandatory consumer-protection rights you may have under the laws of your country or state of residence.

15. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. Material changes will be brought to your attention where required by law. Your continued use of the Service after an update constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Affiliate Disclosure, constitute the entire agreement between you and Robin & Jesper LTD regarding the Service.

18. Contact

Robin & Jesper LTD
Evagora Pallikaridi 38, 8010 Paphos, Cyprus
Email: support@expertbuilt.com
Company number: HE 396002
VAT: CY 10396002I

19. DMCA Notice

If you believe content on the Service infringes your copyright, send a notice under 17 U.S.C. §512(c) to support@expertbuilt.com containing: (1) your signature; (2) identification of the copyrighted work; (3) identification of the infringing material and its location; (4) your contact information; (5) a statement of good-faith belief that the use is unauthorized; (6) a statement under penalty of perjury that the information is accurate and you are authorized to act.

20. Arbitration and Class Action Waiver

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that you may bring claims in small-claims court if they qualify. You and Robin & Jesper LTD waive any right to participate in a class action, class arbitration, or representative proceeding. You may opt out of this arbitration agreement by sending written notice to support@expertbuilt.com within 30 days of first using the Service.

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support@expertbuilt.com
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